Academic Support Coordinator

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Organization: Inquilinos Boricuas en Acción, Inc.
Location: Boston, MA
FLSA Classification: Non-Exempt
Supervisor: Director of Youth Development Programs

ORGANIZATION DESCRIPTION: Established in 1968, IBA - Inquilinos Boricuas en Acción is a dynamic community development corporation in Boston’s South End. IBA’s mission is to empower and engage individuals and families to improve their lives through high-quality affordable housing, education, and arts programs.

This position is for you if you:

  • Wants to be part of a mission-driven organization serving the needs of Boston’s Puerto Rican and globally diverse community.
  • You have a passion for providing educational support services.
  • Enjoy working with Youth.
  • Works well independently and as part of a team.
  • Possess strong organizational and communication skills.
  • Possess Strong problem-solving and critical thinking skills to creatively address student needs and resolve academic issues as they arise.


  • Maintains and shapes the Youth Development Programs (YDP), including assisting in developing the workshop calendar and academic support schedule during each cycle in collaboration with the YDP Team.
  • Works with other YDP Coordinators to implement the day-to-day operations of the youth program, including the youth recruitment, enrollment, onboarding, and orientation processes.
  • Connects youth to appropriate resources as needed to move to the next grade level, graduate high school, and fulfill their post-secondary goals.
  • Assists in planning End of Cycle youth showcases, special events, and youth performances.
  • Creates and maintains a safe space for teens, implementing strategies to promote social emotional wellbeing, utilizes case management strategies, and refers youth to appropriate social services as needed.
  • Assesses our youths’ academic needs and monitor their academic progress.
  • Use positive and constructive methods of guidance and motivate youth towards a positive attitude for learning.
  • Manages Academic Support programming: recruits, coordinates, onboards, and supports volunteer tutors and provide direct tutoring as needed.
  • Liaison with youth, families, and teachers through regular check-ins to promote overall well-being and academic success.
  • Coordinates regular college visits, including information sessions and campus tours, with admissions representatives from local 2-year and 4-year colleges and universities during the Summer Cycle.
  • Coordinates visits from admissions representatives, college access organizations, and other community based organizations during the Academic Cycle.
  • Collaborates with the YDP Director to develop strategy and compile resources to aid in the college admissions process, including facilitating alternative pathways to college admissions.
  • Collaborates with other IBA programs as required to grow and develop the youth program.
  • Attends trainings, forums, and conferences for professional growth.
  • Maintains, cultivates, and manages partnerships, specifically with teachers and counselors at local high schools, admissions representatives at local colleges and universities, college access programs, and community stakeholders.
  • Represents the agency at internal and external meetings as needed.
  • Maintains daily, bi-weekly, monthly and annual data regarding youth grades and grade advancement, youth educational outcomes, academic support attendance, etc.
  • Participates fully in the organization of annual IBA events, including Three Kings Day, and Festival Betances, as well as other events related to the community.
  • Carry out ad hoc duties as needed.
  • Any other duties as described by supervisor.


  • Bachelor’s degree, with focus in Education, Humanities, Social Work or related fields
  • Two or more years of direct experience and great passion for working with youth of color in a youth development program, community-based setting, and/or educational setting
  • Knowledge of and/or prior relationship with the South End/Lower Roxbury neighborhood
  • Passion for the arts, social justice, and civic engagement and belief in the power of the arts to empower and engage youth
  • Interest in building and maintaining partnerships within the youth development field
  • Bilingual, Spanish-English
  • Excellent verbal and written communications skills
  • Strong organizational and problem-solving skills with attention to detail
  • A creative thinker with a strong sense of responsibility and dedication
  • Experience with or willingness to learn program evaluation, data collection and analysis
  • High degree of computer literacy with knowledge of word processing, spreadsheet and data based software applications
  • Strong project management skills, with the ability to drive complex, multifaceted projects forward to deliver results on time
  • Interest in collaborating with the YDP Team to develop work objectives and targets based on IBA’s mission and overall strategy
  • Ability to work a flexible schedule


IBA is proud to offer very competitive $69,000 salary, commensurate with experience, and a robust benefit plan that includes an 80/20 premium cost share for comprehensive health, dental and vision insurance; a generous HRA provided by the company ($8,700 or $17,400 based on single and family coverage) and other built in supports that significantly reduces or eliminates out of pocket medical expenses. We offer a 401K plan with annual employer contribution, generous paid time off.

Work Culture:

IBA is located in Boston’s historic South End in the multiculturally rich community of Villa Victoria. We value teamwork and collaboration, believe in developing leaders and foster a culture of excellence. Our commitment to inclusion, equity, empowerment and community building is inherent in IBA’s mission, imbedded in our values and demonstrated in the ways we work together to achieve mission impact and outcome goal.

To apply please submit a resume and cover letter to:

As an EOE/AA employer, IBA will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, sexual orientation, gender identification, veteran, or disability status.

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