Financial Coordinator

Full Job Description (PDF)


Organization: Inquilinos Boricuas en Acción, Inc.
Location: Boston, MA
FLSA Classification: Non-Exempt
Supervisor: Financial Empowerment Program Director


ORGANIZATION DESCRIPTION: IBA-Inquilinos Boricuas en Accion empowers and engages individuals and families to improve their lives through high-quality affordable housing, education, and arts programs.

JOB SUMMARY: The Financial Coordinator (FEC) is responsible for providing a supportive environment for clients by assisting them in the development and modification of their financial goals. The FEC is responsible for helping clients achieve financial security through asset and credit building and individual coaching services provided to community members, residents, and program participants. The FEC evaluates participant's progress and tracks outcomes through ongoing financial coaching, support and guidance to set and reach their financial goals. The FEC develops the content and teaches financial empowerment workshops. The FEC sources external resources, develops and maintains working relationships with community partners and IBA staff to promote and support the program. The FEC reports to Director of Financial Empowerment Program.


  • Delivers personalized and ongoing one-on-one financial coaching and guidance to IBA clients, focusing on five core areas: income growth, credit, debt, savings, and long-term asset building.
  • Collaborates with clients to establish goals and develop actionable steps to achieve those goals, serving as a supportive partner and advocate throughout their journey in the program.
  • Provides appropriate referrals to connect clients with resources and services that can aid them in achieving their financial goals.
  • Provides support to the Program Director with grants, reporting, administrative tasks, and program participation.
  • Leads and promotes rent tracking, asset-building curriculum, facilitates trainings, workshops, seminars and events on financial empowerment.
  • Participates in financial empowerment program planning, implementation, curriculum design and evaluation to assess outcomes and impact.
  • Keeps immediate supervisor well informed of activities, results of efforts and problems identified/ potential problems; recommends corrective action plan.
  • Delivers financial empowerment workshops, fostering relationships with community partners and IBA staff, and leveraging external resources to promote and support the program.


  • Identifies trends, action plan, referrals and follow up.
  • Support with data management that enable high quality, accurate data collection, entry and integration.
  • Maintains accurate and confidential client information and progress data, ensuring adherence to strict data security protocols and confidentiality standards.
  • Accurately and efficiently transcribes relevant program data into Salesforce.


  • Conducts outreach, recruitment, information and intake to potential students year round.
  • Establishes linkages with other local community organizations, agencies and social service providers as well as create and maintain referral processes with service providers.
  • Responsible for meeting or exceeding established targets for program participation and outcomes
  • Represents IBA at meetings as needed.


  • Supports Director with grant, reporting, admin task, and participation for events for all IBA programs and administration.
  • Assists with the operation of IBA's Community Technology Center, opening/closing, schedule, providing/arranging coverage, maintenance, user information, security, privacy, data integrity, use of licenses and compliance, as needed.
  • Participates fully in the organization's annual events, Three Kings Day, Membership Drive, Board Election, Festival Betances, and other events related to the community.
  • Carries out ad hoc duties as needed.


  • Bachelor's in Education, Social Science, Finance or related field preferred
  • Two or more years of direct experience providing instruction and coaching in community-based organizations, particularly in the area of financial coaching.
  • Demonstrated knowledge of personal finance concepts and coaching.
  • Knowledge and experience working with low-income, ethnically diverse communities required.
  • Bilingual fluency in English and Spanish is required.
  • Excellent computer, verbal and written communication skill, required
  • Experience working with educationally underserved learners, preferred
  • Ability to translate executive-level organizational goals into specific program initiatives
  • Must be extremely organized and demonstrate attention to detail
  • Must demonstrate a positive and productive attitude
  • Ability to work autonomously and in a team setting
  • Experience working in an urban community with diverse population
  • Strong writing skills
  • Public speaking and facilitation skills, preferred
  • Customer Service oriented


$69,000 annualized salary. Benefits include health dental and vision insurance; Flexible Spending Account (FSA); a generous HRA plan provided by IBA ($9,100 or $18,200 based on single or family coverage) for out-of-pocket medical expenses. 403b plan with annual employer contribution; generous amount of paid time off.

Work Culture:

IBA is located in Boston’s historic South End in the multiculturally rich community of Villa Victoria. We value teamwork and collaboration, believe in developing leaders and foster a culture of excellence. Our commitment to inclusion, equity, empowerment and community building is inherent in IBA’s mission, imbedded in our values and demonstrated in the ways we work together to achieve mission impact and outcome goal.

To apply please submit a resume and cover letter to:

As an EOE/AA employer, IBA will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, sexual orientation, gender identification, veteran, or disability status.

Full Job Description (PDF)