Resident Services

Promoting a better quality of life, the program combines recreation, culture, health, educational and case management services.


Our residents having fun playing bingo

IBA’s Resident Services Program works to empower residents of the Villa Victoria affordable housing community with a particular focus on the community’s seniors, we promote living in a more active and fulfilling life. Using a culturally responsive approach, our caring and bilingual team helps residents:

  1. Meet basic needs through advocacy, case management and referrals.
  2. Keep active and connected to the community through social, recreational, and cultural programming.
  3. Boost health and wellness through fitness/exercise classes, workshops and health screenings.
  4. Access healthy food to combat food insecurity

Stories from the
Resident Services:

Art Leads to a Healthier Community
IBA’s Residents Services Program provides ma ...
Empowering Our Residents To Thrive
IBA’s Resident Services Program (RSP) supports IBA’s affordable housing community residents in achieving lo ...
Meeting Our Residents’ Digital Needs!
At IBA, we constantly assess the challenges our residents face and implement programming to support them in ...
Note: Events are ONLY for the residents of IBA/ Nota: Los eventos son SOLO para residentes de IBA.

Program Services:

  • Case management, benefits screening and referrals (click here to make a referral).
  • Assistance with translation and interpretation.
  • Social, recreational and cultural programs.
  • Health workshops and screenings, and support for medical appointments.
  • Fitness and exercise classes.
  • Field trips.
  • Access to healthy food.
  • Puerto Rico Birth Certificates here.



Be a part of IBA’s Resident Service Program. Let’s get together for recreational activities, arts classes, health and fitness workshops, and cultural events! Fill out the application form

For more information, please contact Yahaira Objio, Resident Services Director at (617) 535-1706.

Save your spot! Click below to enroll.